Collaborative Information Seeking and Its Application In Tourism


Project funded by Australian Research Council (ARC), Amount: $360,000

2017-2019 (3 years)

The project aims to better understand group behaviour of information seeking. The project builds models and develops guidelines for understanding and supporting collaborative information seeking behaviour in the context of tourism. It is expected to benefit the Australian tourism industry, making it easier for tourists to find information and improving tourists’ overall experience.

Project Progress:

January-March 2017: Recruitment of a PhD student (PhD advertisement)

November 2017: I gave a talk entitled “The Role of Information in Smart Tourism: A Tourist-focused Perspective” at 2017  IFITT Workshop on Smart Tourism, press release here


Feb 2018: My PhD student Mouda Ye completed his research proposal which is part of the funded project and his candidature is confirmed.

June 2018: we kick off data collection

Participants recruitment (招募2019年通过网络寻找驴友,结伴赴澳洲自由行的年轻(18-35岁)中国游客团队)

June 2018:  Jannatul Fardous and myself gave a talk on Tourists’ social media usage during group trip planning at 2018 IFITT Workshop on Smart Tourism, see the Press Release published in TravelDailyNews  here

Jun-Sep 2018: A pilot study with 7 groups of real tourists were conducted.

Nov 2018:  Our paper “Examining tourists’ engagement in information seeking and collaboration” was accepted and presented at 2018 national RAILS Conference

Nov 2018:  Our paper “Collaborative information seeking in tourism: a study of young Chinese leisure tourists visiting Australia” is accepted and to be included in the Proceedings of the ACM SIG CHIIR Conference. 

Dec 2018: My PhD student Mouda Ye was awarded a SIGIR Student Travel Grant in the amount of $2,000.00 USD for attending 2019 ACM SIG CHIIR Conference.

Apr 2019:  Our paper “Young Chinese tourists’ motivations to engage in collaborative information behaviour for group holidays” is accepted and to be included in the Proceedings of the 23rd Pacific Asia Conference on Information Systems (PACIS 2019). [CORE A]